Client hub
How can we help?
Choose what you’re here for, and find the people, forms and answers for it in one place.
Repairs & maintenance
Something needs fixing?
Urgent repairs
If something is unsafe or could cause serious damage, such as a burst pipe, a gas leak, no power or a security problem, call us straight away on 1300 123 276. Don’t use a form for urgent repairs.
Christmas closure: Both offices are closed from Friday 18 December and reopen on Monday 11 January 2027. For urgent repairs, call 1300 123 276: it’s still answered while we’re closed.
If anyone is in danger, call 000 first.
Everything else
For non-urgent repairs, contact your property manager or call us on 1300 123 276. Have the property address and a description of the problem ready.
Not sure where to start?
Call the office and we’ll put you through to the right person.